Using Your Debit Card?
- Use your hand or body to shield your PIN when you are using an ATM or at the store. (even when you are with friends) Remember, if a friend or family member sees you use your PIN and number and uses your card with out your permission at a later date it is implied that you gave consent to that transaction because you didn’t make any effort to hide your PIN. There is not much that the Credit Union can do for you if you loose money this way. Use caution at all times.
- Never let your banking card out of your sight when using it to purchase something.
- Always remember to take your banking card and transaction record with you once you’re finished.
- Always check your statements and balances to be sure all transactions have been properly documented. If something doesn’t seem right contact your Credit Union immediately.
- If your banking card is lost, stolen, or eaten by an ATM, let your Credit Union know right away. Call 250-787-0361.
- Your banking card and PIN are the keys to your account(s). Never tell your PIN to anyone. You are the only person who should know it.
- Memorize your PIN - it's your electronic signature. If you suspect that someone knows your PIN, change it immediately or contact your Credit Union to cancel the card.
- When selecting your PIN, never use obvious information like your telephone number, birthday, dog’s name, address or social insurance number.
- Only use your card when and where you feel safe. If anyone tries to distract you, complete what you are doing and retrieve your card before doing anything else. If you cannot retrieve your card, call your Credit Union immediately.
Be aware - not a victim
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